Murat Knecht /blog/author/muratkengagespark-com/ Survey & message hard-to-reach populations – at scale Wed, 12 Nov 2025 15:06:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 /wp-content/uploads/2017/03/engagespark_logo_small.png Murat Knecht /blog/author/muratkengagespark-com/ 32 32 Explaining Retrieval-Augmented Generation (RAG) Using the Example of a WASH Chatbot /blog/retrieval-augmented-generation-rag-example-wash/ Fri, 15 Aug 2025 14:49:33 +0000 /?p=250404 The post Explaining Retrieval-Augmented Generation (RAG) Using the Example of a WASH Chatbot appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> 5 Reasons Why AI Chatbots for NGOs are Different (From Regular Customer Service Chatbots) /blog/5-reasons-ai-chatbots-ngos-different/ Thu, 10 Jul 2025 16:41:06 +0000 /?p=250218 The post 5 Reasons Why AI Chatbots for NGOs are Different (From Regular Customer Service Chatbots) appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> What Makes WhatsApp Chatbots Powerful – and Where They Struggle /blog/whatsapp-chatbots-what-you-need-to-know/ Sat, 21 Jun 2025 22:53:37 +0000 /?p=250053 The post What Makes WhatsApp Chatbots Powerful – and Where They Struggle appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> Welcome to our “Chatbots for LMICs” series! /blog/chatbots-for-lmics-series-intro/ Sat, 21 Jun 2025 19:51:38 +0000 /?p=250040 The post Welcome to our “Chatbots for LMICs” series! appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> AI x ICT: ChatGPT and the Meaning of Surveys /blog/chatgpt-meaning-surveys/ Mon, 19 Jun 2023 05:00:23 +0000 /?p=246900 The post AI x ICT: ChatGPT and the Meaning of Surveys appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> AI x ICT: Chat Bots with Eyes /blog/chat-bots-with-eyes/ Wed, 14 Jun 2023 16:18:04 +0000 /?p=246812 The post AI x ICT: Chat Bots with Eyes appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports /blog/research-humanitarian-whatsapp-surveys/ Sat, 11 Feb 2023 23:42:08 +0000 /?p=245058 The post Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> 6 Examples How Humanitarian AI Increases Impact Around the World /blog/6-examples-humanitarian-ai/ Thu, 26 Jan 2023 16:45:08 +0000 /?p=244888 The post 6 Examples How Humanitarian AI Increases Impact Around the World appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> How engageSPARK Helps You with USAID’s Accountability and Feedback Plans (AFPs) /blog/usaid-accountability-and-feedback-plans-afps/ Sat, 26 Nov 2022 19:25:17 +0000 /?p=243798 The post How engageSPARK Helps You with USAID’s Accountability and Feedback Plans (AFPs) appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> Examples of SMS Surveys and IVR in High-Income Countries (in 2022) /blog/examples-sms-surveys-ivr-high-income-countries/ Sun, 26 Jun 2022 19:12:09 +0000 /?p=242319 With social media all the buzz traditional mobile technology doesn’t always get the limelight, particularly in high-income, highly industrialized countries. Yes, you can and should consider chat bots built with WhatsApp and other chat technologies—that’s why we at engageSPARK support chat bots—but SMS and IVR have been and remain very relevant today. To make that […]

The post Examples of SMS Surveys and IVR in High-Income Countries (in 2022) appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

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